Shop Local Loyalty Scheme – Registration and Terms and Conditions 2025

Terms and Conditions:

1. Eligibility

• The loyalty scheme is open to individuals aged 16 and over.
• Only fully paid or levy payment plan approved businesses with the Cranleigh Business Improvement District area are eligible to be included in the scheme.

2. Earning Points / Stamps

• Stamps are earned by making a purchase at participating businesses.
• Some products or services may be excluded at the discretion of the participating business.
• Stamps maybe voided on refunded items.

3. Redemption

• Shop Local vouchers can only be redeemed at participating businesses.
• Completed cards must be submitted before 29 th November 2025.
• Rewards have no cash value and are non-transferable.
• Expired cards cannot be redeemed.
• The prize draw will take place during the Charming Cranleigh Christmas festivities on Saturday 29 th November.

4. Lost or Stolen Cards

• Lost or stolen loyalty cards will not be replaced.
• Customers are responsible for safeguarding their cards.

5. Termination or Changes

• The scheme may be withdrawn or modified at any time without prior notice.
• Individual businesses may leave the scheme at their discretion.
• All loyalty rewards must be redeemed within [e.g. 6 months] of the scheme ending (Saturday 29 th November).

6. General Conditions

• The loyalty card remains the property of Cranleigh BID Ltd
• Misuse of the scheme may result in disqualification.
• Any attempt to defraud the scheme will result in removal from participation and possible legal action.

7. Privacy

• Personal data provided will be used solely for the administration of the scheme and will not be shared with third parties without consent.
• For full details on how data is handled, please refer to our Privacy Policy.